How to claim reimbursement
An indicative seven-step process:
- Check your cover for out-of-network consultations.
- Check whether a referral or prior authorisation is needed.
- Request your appointment by telephone or email.
- Obtain the invoice for the consultation.
- Check additional requirements: proof of payment, claim forms or clinical documentation.
- Submit the claim through your insurer's channels.
- Follow up: your insurer decides on acceptance and amount.
Frequently asked questions
How much will my insurer reimburse?+
That depends entirely on your policy. We cannot guarantee percentages or amounts.
Can I get an invoice?+
Yes, the administrative documentation for the consultation is provided.
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